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Food & hospitality

Curbside ordering for a busy café

Client
An independent café
Sector
Food & hospitality

The bottleneck

At busy times the counter became the bottleneck. Queues put customers off, phone orders tied up staff, and there was no easy way to serve people who wanted to grab and go without coming inside.

The fix

We built a curbside ordering system. Customers order and choose a collection time from their phone, then tell the café when they've arrived. Orders appear instantly on a staff screen in the order they need preparing, and staff bring them straight out to the car.

The result

Customers can order ahead, choose a collection time and skip the counter queue altogether. Orders land on the staff screen in the order they need making, and go straight out to the car.

Tech used

  • React
  • Python API
  • Live order screen
  • Cloud hosting

Tell us what's taking up your week

Send us a message and we'll set up a free 30-minute call. That's usually enough to work out what's worth fixing first.

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